Gaming Is for Fun — Not Problems

XCricketResponsible Gaming at
Keep Yourself Protected

Xcricket believes gaming should be a healthy form of entertainment — not a source of financial stress or emotional hardship. That's why we give every player the tools to set their own limits.

Self-Control Tools

24/7

Support Ready

18+

Strict Age Verification

100%

Optional Break

xcricket's commitment: Every player's wellbeing matters to us more than any business target.

Six ways to stay in control on xcricket

These tools can be activated at any time from your account settings

Set a Deposit Limit

Set your own maximum deposit amount on a daily, weekly, or monthly basis. Lowering a limit takes effect immediately; increasing one requires a 7-day waiting period — this is intentional.

Session Time Limit

Set a limit on how long you play in one sitting. When the time is up, xcricket will automatically log you out and send you a reminder.

Reality Check

A popup appears every 30, 60, or 90 minutes showing how long you have been playing and how much you have spent in the session. That information alone can often help you make a better decision.

Temporary Break (Cooling-Off)

Voluntarily step away from your account for anywhere between 24 hours and 30 days. During this period, logging in or placing bets will not be possible. The break cannot be cancelled until the period has ended.

Permanent Self-Exclusion

If you feel that gaming is having a negative impact on your life, you have the option to permanently close your account. This takes effect immediately upon request.

Loss Limit

Decide in advance the maximum you're willing to lose in a given period. Once you hit that limit, xcricket will automatically prevent any further bets for that session.

Gaming Is About More Than Winning or Losing

Cricket in Bangladesh is pure passion. And it is from that passion that many people xcricketCome to — to cheer on your favorite team and double the thrill of every match. It's completely normal and meant to be enjoyable.

But like anything enjoyable, gaming has its healthy limits too. When it stops being fun and starts causing money worries or relationship strain — that's a sign it's time to pause. If you'd like to talk about this, xcricket Never ashamed — always proud.

Many people don't realize that most betting sites avoid talking about this altogether — and the reason is simple: the more you play, the more they earn. But xcricket operates differently. We want you to be a happy player for the long run — because a happy player is a truly loyal member.

Responsible gaming tools are not penalties or restrictions — they are weapons you use to protect yourself on your own terms. Setting a budget is as natural as planning your monthly expenses, just as xcricketSetting a deposit limit is a smart move, not a sign of weakness.

Research shows that players who set their own limits in advance find gaming far more enjoyable. Their decisions are made with a clear head rather than in the heat of the moment — so there's nothing to regret when the day is done.

xcricket's responsible gaming tools are designed to be simple and hassle-free to use. There is a dedicated "Safe Play" section within Account Settings where all tools are available in one place. You can also get assistance by asking directly in the support chat.

Remember — asking for help is a sign of strength, not weakness. If you ever feel like you need to talk to someone about your gaming, xcricket's Bangla-speaking support team is here and ready to listen.

How to Enable the Tools

Step 1

Go to Settings

Step 2

Open the "Safe Play" Section

Step 3

Set Your Preferred Limits

Step 4

Confirm — Takes Effect Immediately

Step 5

7 Days

Waiting Period to Increase Limits

Instant

Speed of Limit Reductions

Can't find the settings? Just type "I want to set up safe play" in Live Chat and our support team will help you right away.

Ask Yourself a Few Questions

If you answer "yes" to any of the questions below, pause and seek help

After going over your budget, have you placed more bets just to try to win some of it back?

Have you ever used money meant for household expenses, or borrowed money, to fund your gaming?

Are you hiding your gaming activity from family or friends?

Do you feel restless, irritable, or anxious when you are unable to play?

Have you tried to stop playing but found you couldn't?

Has gaming been cutting into time you'd normally spend on work, studies, or family?

Do you feel upset after a loss and find yourself driven to "win it back" at the next opportunity?

If you answered "Yes" to one or more questions: This is not weakness — it is self-awareness. Reach out to xcricket support and we will help you without any judgment.

Recognizing the Signs of a Problem

Watch for both financial and emotional warning signs

Growing Financial Pressure

Running out of money before the month ends, growing debt, or a shrinking savings balance — these are clear signs that your gaming budget has gone out of control.

Sleep Problems

Staying up late to play or lying awake worrying about the next match — your body and mind are paying a direct price.

Relationship Strain

Avoiding conversations or arguments with family and loved ones about your gaming is an important warning sign.

Emotional Distress

Intense excitement after a win and prolonged low mood after a loss — when gaming starts controlling your emotions this much, it's a warning sign.

Can't Stop Thinking About It

When thoughts about your next bet or previous losses keep intruding during work or study, that is a clear sign of a problem.

Xcricket's Responsible Gaming Tools — Full Details

How each tool works and when to use it

Daily / Weekly / Monthly Deposit Limit

You can set personal limits such as a maximum of ৳500 per day or ৳3,000 per week. Once a limit is reached, no further deposits will be accepted for that period, though you can still play with funds already in your account.

Takes Effect Immediately

Session Timer & Auto Logout

Set a session timer anywhere from 30 minutes to 4 hours. You will receive a warning 5 minutes before time is up, after which you will be logged out automatically. You can log back in, but a break reminder message will be shown.

Enable from Settings

Loss Limit

Decide how much you're comfortable losing over a set period (daily/weekly). Once you reach the limit, no new bets can be placed for that period. This helps prevent the "chasing losses" mindset.

New Features

Cooling-Off Period

Temporarily disable your account for 1 to 30 days. During this period, you will not be able to log in or make any transactions. Once the period ends, your account will be reactivated automatically. The suspension cannot be cancelled midway.

Non-Reversible

Permanent Self-Exclusion

If you decide you no longer want to play, your account can be permanently closed. The account will be locked immediately upon request and your remaining balance will be refunded. Any future requests to open a new account will be declined.

Takes Effect Immediately

Bet Size Limits

You can also set a maximum stake per single bet. This is especially useful if you tend to place large impulsive bets in the heat of a big match. Smaller limits mean smaller risks.

Optional Features

Why We Speak Up About This

In the online gaming industry, responsible gaming discussions too often remain a "checklist item" — a small link tucked away in a corner of the page. xcricketis different. This page matters to us, and we want to make sure every new member is aware of these features before they register.

Online gaming is still relatively new in Bangladesh. Many people are using this type of platform for the first time and may not know how to enjoy it responsibly within healthy limits. xcricket's responsibility goes beyond delivering a gaming experience — it also means making that experience safe and sustainable.

Our support team is trained to handle conversations around responsible gaming. If a player asks for help or signals that something is not right, our team takes it seriously — not as a sales opportunity.

Per Month xcricket's system automatically monitors gaming patterns. If a member's behaviour raises concern — such as a sudden spike in deposits, extended sessions between 3–6 AM, or large deposits placed immediately after a loss — a caring check-in message is sent. This is not a threat to close your account; it's simply a "are you doing okay right now?" moment.

For those who have self-excluded and later wish to open a new account xcricket's system will automatically reject that request. This is an important layer of our safeguarding — because the decision to self-exclude is a significant step, and we are committed to honoring it.

Responsible Gaming Program

Active Limit Users42%

Session Timer Enabled35%

Voluntarily Returned After Cooling-Off78%

Support Satisfaction (Responsible Gaming)96%

How Setting Limits Enhances Your Gaming Experience88%

Get Help When You Need It

Type "Responsible Gaming" in xcricket Live Chat — our dedicated Bangla-speaking team will speak with you confidentially. Email: support@xcricket.best

Tips: Spend 5 minutes each week reviewing your gaming log — how much time, how much money, did you actually enjoy it? That habit alone is your best protection.

10 Simple Rules for Healthy Gaming

Enjoy xcricket — but keep these rules in mind

Only play with money you can afford to lose. Never use funds set aside for essential monthly expenses.

Set a budget before you start and stop when it's gone — don't let "just one more" pull you back in.

Never chase your losses — that mindset causes the most damage. A loss is simply the end of one session, not a reason to keep going.

Never play when you're upset, angry, or under the influence — decisions made in those moments are ones you'll almost always regret.

Take breaks during play. Get up, stretch, drink some water, do something else. Playing for hours on end impairs your judgment and decision-making.

Do not treat gaming as a source of income. Even the world's most professional bettors cannot guarantee consistent long-term profits.

Keep time with family and friends separate from gaming. Do not let gaming come at the cost of the relationships that matter most.

After a win, avoid putting it all back in — withdraw some of it. Keep a portion of your winnings for yourself.

Keep a personal gaming log — how long you played, how much you spent, how it felt. Review it at the end of each month.

Remember — seeking help is a sign of strength. xcricket support is always here for you, and your privacy will be fully protected.

Technology & Tournament FAQs

Member FAQs on the xcricket App & Leaderboard

If the app won't open or keeps freezing, the cause is usually one of two things: an outdated cache, or an older version that is no longer compatible with the server after a recent update. Start by going to your phone's app settings and clearing xcricket's cache and storage. Then fully close the app and reopen it. If that does not work, uninstall the app and download the latest version from xcricket's official page — do not use third-party sources. On Android devices, you may need to enable "Unknown Sources" before installing. If you see a message like "signing key mismatch" after downloading, completely remove the existing installation and do a fresh install. If the issue persists, contact live chat with your phone model and Android version — the support team will walk you through it step by step.

Earning points in xcricket's leaderboard tournaments is straightforward. You get 1 point for every ৳100 wagered — whether you win or lose. Points are based on bet size, not outcome. Certain games or events offer bonus point multipliers, such as 2x points on cricket betting during IPL or BPL season. Rankings are finalized at the end of each week (Sunday at midnight). Typically, the top 10 to 50 players receive prizes — in the form of cash bonuses, free spins, or free bets. Rewards are automatically credited to your account on Monday morning. Tournament-specific rules, where applicable, Latest Promotions are detailed on the page.