Your Data, Our Responsibility

XCricket Privacy Policy —
Plain and Simple, Completely Transparent

This page explains in plain language how xcricket collects your data, how it is used, and how it is kept secure. We believe transparency is the strongest form of protection.

Effective: 1 June 2026
Language: English
Version: 2.4
Applicable: Bangladesh
SSL
128-bit Encryption
0
Selling Data to Third Parties
24/7
Data Protection Monitoring
100%
Fund Segregation
Categories

Our six core principles for protecting your data

How your personal information is handled at xcricket

Only essential data collected
xcricket only collects information that is strictly necessary for providing services, verifying identity, and meeting legal obligations. No unnecessary or irrelevant data is requested.
Industry-standard encryption
All data transfers are encrypted with SSL/TLS 1.3. Sensitive information stored on our servers is encrypted using AES-256. Your password is never stored in plain text.
Your Data Is Never Sold or Rented
Your personal data is never sold, rented, or commercially transferred to third parties. No information is shared with advertisers either.
Access Is Strictly Controlled
Only employees who require access for their specific role can view your data. Every access is logged and regularly audited.
Data deletion after a set period
Data that is no longer needed is securely deleted after the defined retention period. If data must be kept for legal reasons, you will be clearly informed.
Acting on Your Consent
Your explicit consent is obtained before any marketing communications or additional data processing. You can withdraw this consent at any time.

About this policy: This privacy policy applies to your use of the xcricket.best website and mobile app. It's worth reading — especially to understand what data is collected and what rights you have.

1
What Data We Collect

xcricket Three types of data are collected: information you provide directly, data collected automatically while you use the service, and information received from third parties for verification purposes.

Data Type What We Collect Why It's Needed
Identity information Name, date of birth, NID/passport KYC verification, age confirmation
Contact Information Mobile number, email address Account verification, notifications
Financial information BKash/Nagad number, transaction history Payment processing, AML compliance
Device Information IP address, browser, device model Fraud Prevention & Security
Usage data Gaming history, betting patterns Service improvement, responsible gaming
Location data Approximate location (IP-based) Regional service verification
Good to Know
Images of your National ID or passport are used solely for KYC verification and are stored in encrypted form. This information is never used for advertising or marketing purposes.
2
How Collected Data Is Used

xcricketData collected on -is used only for specified purposes. We follow a data minimisation principle — collecting and using only what is strictly necessary.

  • Service provision: To manage your account, process payments, and ensure a smooth gaming experience.
  • Identity verification: To verify age and identity during the KYC process and to prevent money laundering.
  • Security: Detecting unauthorized access, fraud, and duplicate accounts.
  • Support: Providing accurate information to resolve issues and verifying account history.
  • Responsible Gaming: Unusual gaming patterns are detected and players are alerted accordingly.
  • Service Improvement: Analyzing overall usage data to improve and enhance the platform.
  • Marketing (subject to consent): Sending you relevant offers based on your preferences — only with your consent.

One thing is clear — your data is never used to build advertising profiles or sold to third parties. xcricket Your data is never shared with any external advertising networks.

3
Data Sharing & Third Parties

xcricket Your data is never sold or rented. However, limited information may need to be shared in certain specific circumstances.

  • Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and banks.
  • Identity Verification Services: During the KYC process, data may be shared with licensed third-party verification providers.
  • Law Enforcement Agencies: Data may be disclosed in accordance with the law upon a valid request from a court or regulatory authority.
  • Technology Providers: With cloud hosting or security service providers — under strict confidentiality agreements.
Special Notes
Third-party service providers are contractually bound to uphold xcricket's privacy standards. They receive data only for specified purposes and may not use it for their own ends.
4
Security Measures & Technology

Protecting Your Data xcricket Multiple layers of security are in place. If one layer fails, the others continue to protect you.

  • All web traffic is encrypted with SSL/TLS 1.3 — from page browsing to payments.
  • Sensitive data on our servers is stored with AES-256 encryption.
  • Passwords are stored using bcrypt hashing — they are never stored or readable in plain text.
  • An automated fraud detection system operates 24/7.
  • Two-Factor Authentication (2FA) is available to enable.
  • Regular third-party security audits are conducted.

That said, no data transfer over the internet can be made completely risk-free — this applies to all online services. Your vigilance matters too: use a strong password, log out after using a shared device, and report any suspicious activity to support immediately.

5
Cookies & Tracking Technologies

xcricket Cookies and similar technologies are used on this website. They store small files in your browser that help the site recognize you and enhance your experience.

Non-essential cookies can be disabled from your browser settings. This may affect certain site features — such as your language preference not being saved or needing to log in each time.

6
Your Data Rights

xcricketYou have a number of rights over your data at --. To exercise these rights, contact our support team or reach us at support@xcricket.best.

Right to Access Your Data
You can request a summary of the information xcricket holds about you. A summary will be provided within 7 business days of contacting support.
Right to Rectification
If any of your stored information is incorrect, you can request a correction. Changes to KYC-related data may require additional verification.
Right to Erasure
Upon account closure, you can request that your marketing-related data be deleted. Some information may be retained for a defined period due to legal requirements.
Right to Data Portability
You can request a download of your gaming history and account data. Data export is available in CSV or JSON format.
Right to object to processing
You can object to marketing communications or specific profiling activities. Marketing preferences can also be managed directly from your account settings.
7
Data Retention Period

xcricket Data is not stored indefinitely. Each type of data has a defined retention policy.

  • Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
  • Transaction History: Up to 7 years, in accordance with Bangladesh financial regulations.
  • KYC Information: 5 years after account closure — as required under anti-money laundering laws.
  • Gaming History: For as long as your account is active; 2 years after closure.
  • Marketing Information: Deleted immediately upon withdrawal of consent or account closure.
  • Cookies: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

Once the retention period expires, data is securely and permanently deleted or anonymised so that no individual can be identified.

8
Minor privacy protection

xcricket-'s services are not intended for anyone under the age of 18. We do not knowingly collect data from individuals under 18.

If someone registers using a false age and is later discovered, their account will be closed immediately and any collected data will be deleted. If you believe a minor is using xcricket, please contact us at support@xcricket.best — we will take immediate action.

Advice for Parents: To prevent children and teenagers from accessing xcricket or similar sites, enable Parental Controls on your device.

9
Policy Updates & Contact

xcricket This privacy policy may be updated at any time. For significant changes, you will be notified via your registered email or a notice on the site — at least 7 days before the changes take effect.

Continued use of the site after an update will be taken as acceptance of the revised policy. The date of the latest update is always shown at the top of this page.

For any privacy-related questions or requests: support@xcricket.best Or reach us directly via live chat. Our Bengali-speaking team is available 24 hours a day to assist you.

Last Updated
This privacy policy was last updated on 1 June 2026. Version: 2.4.

Why data protection matters so much to xcricket

Sharing personal information online can still feel daunting for many people — especially when it involves sensitive details like financial data or a national ID. xcricket We understand this concern, which is why we treat data protection not merely as a legal requirement but as a genuine responsibility.

When you upload your NID photo to xcricket, that is an act of trust — and we take it seriously. Your image is stored encrypted on a separate server, accessible only to authorized members of the KYC team, with every access recorded in the log.

The same principle applies to payment information. Your bKash or Nagad number is only needed at the time of a transaction — it is masked afterwards. All communication with payment gateways takes place over encrypted channels.

xcricketIf a data breach or security incident occurs at --, affected users will be notified within 72 hours. That's our policy — because we believe being upfront about problems is always the right thing to do.

An independent body audits xcricket's security systems every year. The findings are reviewed internally to identify vulnerabilities and address them promptly. Our technology team monitors systems around the clock to detect any unusual activity in real time.

If you ever suspect unauthorized access to your account, change your password immediately and contact xcricket support. We can terminate any suspicious sessions right away.

Data protection index

Data encryption coverage100%
Security audit pass rate98%
Data Access Request Resolution (within 7 days)96%
Identity verification completion rate94%
Fraud Detection Rate99%

Your Security Tips: Enable two-factor authentication from your account settings — it significantly improves the security of your account.

Privacy-Related Contact
To request deletion, correction, or access to your data:
support@xcricket.best
Please include your registered email and mobile number in your request.
Play Safe, XCricketwith

Play with peace of mind knowing your data is secure. Registration is free, and protecting your information is our responsibility.

Xcricket Game FAQs

Answers to Common Questions from New Members

xcricket offers a huge variety of slots — from classic three-reel games to modern video slots. The main types include: Classic Slots (3 reels, simple paylines), Video Slots (5 or more reels, with bonus rounds and free spins), Megaways Slots (thousands of ways to win that change with every spin), Progressive Jackpot Slots (the prize pool grows with every bet — these can pay out crores of BDT), Crash-style slots, and cricket-themed special slots. The RTP (Return to Player) percentage for each slot is shown in the game info. As a general rule, choosing games with an RTP of 95% or above is better value in the long run. Games page You can filter and browse all types of slots with ease.

On xcricket, cricket betting is available in two ways — Pre-match (before the game starts) and Live/In-play (during the game). With pre-match betting, you can place bets right up until the match begins, and odds tend to stay relatively stable. Live betting is far more exciting — odds shift with every over, wicket, or boundary, letting you make decisions based on how the game is unfolding in real time. Available markets include: Match Winner, Toss Winner, Total Runs Over/Under, Method of First Wicket, Runs in a Specific Over, Top Run Scorer, and more. For beginners, we recommend starting with Match Winner or Over/Under markets — they are the easiest to understand and straightforward to assess using statistics.

Responsible Gaming Matters Just as Much as Data Protection

Xcricket keeps your personal data secure — and your gaming experience should be too. Set deposit limits and session controls from your account, and always play within your budget.

Learn More Responsible Gaming Go to page.

18+ Only
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